We can no longer rely on social benefits and social care systems which provide one-size-fits-all solutions. Maltese society has become more complex than ever before and this is being reflected in emerging social realities that are also giving rise to multi-faceted social problems. Thus, the time has come so that whoever encounters social difficulties in life, can upon filing a request to the relevant authorities, be assigned a social care officer who assists and advises such a person, or group of persons e.g. family, in better managing / overcoming the difficulties one comes across in life.